Shipping and Returns
Shipping - We offer free standard shipping on all orders within the US over $200. Standard shipping on orders under $200 will be an additional $8-15 depending on weight and size of order. International order shipping starts at $35.
Curbside Pick Up:
If you would like to place an online order for in-store pick up, please choose the "Pick Up" option at check out to waive the shipping fee. You will receive an email when your order is ready, and we are available for curbside pick up Tues-Sun 11-5. We ask that you wear a mask and give us a knock upon arrival.
Returns- Items purchased in store and online may be returned within 7 days for exchange or store credit only. Items must be unworn and in original condition with all tags and in original box if applicable. Buyer is responsible for return shipping with insurance and tracking included.
To make a return request:
1. Return requests for purchases must be made and shipped or returned to the store within five (5) days from the customer receipt date as recorded by shipment tracking. Customers are responsible for the cost of all return shipments.
2. Please email us at email@example.com to initiate a return. IN THE MAKING is not responsible if the returned package is lost or the item is damaged in the mail. We recommend packages be returned via traceable carrier and insured.
3. Mail to the address below:
IN THE MAKING
122 American Alley Suite A
Petaluma, CA 94952